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Legal

PAIA manual

Our manual under section 51 of the Promotion of Access to Information Act, 2000.

Version 2026-10-v1, last updated 30/10/2026

Company details

ConfPro (Pty) Ltd, trading as ConfPro. Email: —. Phone: —.

Information Officer

Information Officer.

Guide on how to use PAIA

The Information Regulator publishes a guide on how to use PAIA in all official languages. It is available from inforegulator.org.za or from our Information Officer on request.

Records we hold

Categories of records held by ConfPro include:

  • Company records: incorporation documents, minutes, statutory registers
  • Financial records: invoices, statements, tax returns, bank records
  • Client records: briefs, proposals, contracts, event files
  • Guest and delegate records processed for our clients
  • Personnel, crew and payroll records
  • Supplier records and compliance documents
  • Records of AI processing (model calls and the purpose of each)

Automatically available records

Our privacy notice, cookie policy, terms of service, cancellation policy and this manual are available on this website without a request.

Processing of personal information

The purposes of processing, categories of data subjects, recipients, cross-border transfers (including AI inference outside South Africa) and security measures are described in our privacy notice, which forms part of this manual.

How to make a request

Complete Form 2 (Request for access to record) and send it to our Information Officer. A request fee and access fees may apply as prescribed. We respond within 30 days.